COVID-19 Safety Procedures & Updates
Helping to keep you safe
Our office is open for our normal business hours (M-F 8:00-4:30, closed 12-1 daily) and we are screening all visiting patients and employees with temperature checks. We are enforcing social distancing guidelines in our operations. One patient at a time. No family members with a patient (one may accompany a minor). Other family members wait in car, outside the office. Limit all non-essential visitors. Telehealth online video consultations are also available.
Our local hospital operating rooms where Dr. Johnson performs surgeries are now allowing elective surgery bookings again and they are screening patients with COVID-19 testing (RNA/PCR). Without a negative test, no surgery will be performed.
And we have reassessed our cleaning protocols. In addition to our multiple routine cleanings, we have added a daily deep clean. We have a separate entrance and exit to allow a one-directional flow, and to limit person-to-person interaction. We have also eliminated magazines and communal coffee. All patients and employees must wear a mask in our office.
Melissa Johnson, MD, FACS
We Love Questions!
Your privacy is important to us
Pioneer Valley Plastic Surrgy is dedicated to maintaining the privacy of your individually identifiable health information (IIHI). In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with a notice of privacy practices that we maintain in our practice concerning your IIHI.